Monday – Friday

9AM - 7PM EST / 9AM - 5PM GMT & CET

Purchase by Phone: 1-877-582-6735

Resetting WordPerfect Office X6 / X7 to its Factory Default Settings in Windows 8 / 8.1

1. Press the Windows Key and the letter "R" on your keyboard simultaneously. 
 
2. In the run prompt type:  regedit
 
3. Press Enter and the Registry Editor will open. 

Note:  It is important to remember that whenever a change to the registry is made, it is necessary to make a backup copy of the Windows registry.  For information on how to do this, please click the following link: 
http://windows.microsoft.com/en-ca/windows-vista/back-up-the-registry
 
4. Click on the arrow to next to HKEY_CURRENT_USER folder to expand the list
 
User-added image
 
5.  Click on the arrow next to the Software folder
 
6. Find the Corel folder, right-click on it and select Rename
 
User-added image
 
7. Rename the folder to CorelOld
 
8. Close the registry editor


 

To Reset WordPerfect configuration files
 


1. On your keyboard, press the Windows Key + letter "R" together
 
2. In the run prompt, type %appdata%. This will open the "AppData" folder

 
User-added image
3. Within the Application Data folder, right-click the Corel folder then select Rename
 
4. Name the folder CorelOld
 
5. Close all files and folders on your screen



Keywords:  how to, information, 000015740, crash, reset, restore, fix, fail, wp,