Pinnacle Check Your Order Status Phone Numbers

Monday – Friday

9AM - 7PM EST / 9AM - 5PM GMT & CET

Purchase by Phone: 1-877-582-6735

Pinnacle Check Your Order Status Phone Numbers

If you have a question concerning the status of your Pinnacle product order, please contact Pinnacle e-store support at one of the following telephone numbers: 
  • North and South America - 1 (US) 952-646-5607
  • United Kingdom - 353 (Ireland) 61230405
  • France - 353 (Ireland) 61230406
  • Germany - 353 (Ireland) 61230407
  • Italy - 353 (Ireland) 61230408
  • Netherlands - 353 (Ireland) 61230409
  • Spain - 353 (Ireland) 61230410
  • ASIA, Australia, and other European countries - please call the UK office
Note that these numbers are only applicable if your product was purchased on or after Sept 28, 2012. For products purchased before this date please use your Avid account