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  • Pinnacle Studio 17 – Patch Update is now available.
    This update addresses Fixes and Performance optimizations:
  • How do you report a product defect
    You have found an issue that can't be resolved because the product isn't working as it should. This article will show you how to check that you have actually found a defect and how to report it to us.
  • Pinnacle Studio / Avid Studio App (iOS) - Can I get photos or video directly from my camera into Avid Stu...
    This information applies to Pinnacle Studio & Avid Studio which runs on iOS.
  • Adorage Error: The entered code is erroneous and can't being used for this product
    In some cases when installing proDAD Adorage Effect Package 10 "HD Video Effects” the error message “The entered code is erroneous and can’t being used for this product” will appear. This message is basically saying that the serial number is incorrect. The error message looks like this:
  • A video segment is too short' error when creating a disc
    If this error is displayed, there are two possible reasons:
  • 63% Quality Limit When Burning To Best Quality Blu-Ray Disc with Studio
    Quality is not being lost during export to Blu-Ray disc. Popular HD camcorders produce files of about 25mbps maximum, and Studio’s Blu-Ray disc exporter supports 40mbps (at Best Quality). The 63% designation refers to the difference between the source files on the timeline and the Blu-Ray export B...
  • How to Search the Knowledgebase
    This article provides tips and other information on getting the most accurate results out of your knowledgebase searches.
  • Important Information about the Corel® Support Code
    This article will briefly discuss how the Corel® Support Code works and where it can be found.
  • What is a support code and why do I need it?
    Describes what a support code is and why it is required.
  • How to respond to cases via the Corel® Online My Account
    This article will describe how to utilize a Corel® account and keep track of created support cases. The following information will explain how to reply to or send a comment or email to an open case for the Corel® Support Agent to review.
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