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  • 000012437 - Troubleshooting TiVo Transfer issues with Toast
    000012437 - Troubleshooting TiVo Transfer issues with Toast
  • The application has failed to start because its side-by-side configuration is incorrect.
    This issue is typically caused by a conflict between the program and one or more of the files in the C++ runtime libraries. These libraries are part of the Windows operating system and are used, and potentially updated, by installing or updating several Microsoft or other third party products.
  • How to determine if your version of Microsoft Windows is 32 or 64-bit.
    In this article, we will explain how to determine if your system is a 32-Bit or 64-Bit system. Please scroll down to the instructions that are applicable to your operating system.
  • How To Boot Into Safe Mode On Windows 8
    If you are having problems installing one of our products in a normal boot up using Windows 8, you may try installing the program using a Safe Mode installation.
  • Currently Supported Roxio Products
    Currently Supported Roxio Products
  • Support Policy for Roxio Products
    Describes the warranty and non-warranty policies for supported and unsupported Roxio products
  • 000013825 - “Critical Registry Keys Needed For This Application Are Missing.“ error message when launchin...
    “Critical Registry Keys Needed For This Application Are Missing.“ error message when launching Creator 2012/NXT
  • Wrong Number - 1-800-772-6735
    Our number has changed, this article explains the new phone number used to check order status and activate the product has been replaced.
  • All Products - How to perform an installation in Safe Mode
    If you are having problems installing one of our products in a normal boot up, you may have success using a Safe Mode installation.
  • Getting Started Guide for Easy LP to MP3
    We have made a PDF version of the Getting Started Guide for Easy LP to MP3 Getting Started Guide available for download.
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